Terms & Conditions of Purchase

The online store, under the domain name: rosahiguero.com, is run by ROSA HIGUERO with N.I.F. 07043106T and registered office at Estrada Barreiro Val 82, 15621 Cabanas, A Coruña, Spain.

The sale from this online store is based on the Terms and Conditions below, which every customer should read before placing an order. Placing an order implies acceptance of these Terms and Conditions.

ROSA HIGUERO reserves the right to change these Terms and Conditions in their entirety, or any part of it, at any time without prior notice. The client is not bound by the terms and conditions clauses that have been modified after the order has been placed.

Offer and Validity

Through online sales, we offer a 24/7 service, 365 days a year. Therefore, orders can be made 24/7.

In compliance with current regulations, ROSA HIGUERO offers information on all items for sale, their characteristics and prices. However, ROSA HIGUERO reserves the right to withdraw, replace or change the products offered through its website, simply by changing its content. Likewise, the owner will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.

Product specific characteristics

Every product of our online store are shown with one or more photographs that identify it, in addition to the corresponding approximate measurements and weights.

The color of the product, shown in the photographs is not binding. Some products have the option to choose between colors and combinations. As they are artisan products, hand crafted, there may be differences in tones and finishes.

The products are sold in units, except the earrings which are sold in pairs. Pendants include matching chain or lanyard as shown in applicable photos.

Prices

All products are shown with the sale price in Euros with the Value Added Tax (VAT) included.

Shipping Costs

The shipping costs will be added to the price of the products purchased during the purchase process.

ROSA HIGUERO informs that it ships in Spain with a standard cost of 4€ per order, VAT included. For international shipments, contact us by phone: (+34) 981 433 895 or by email rosa@rosahiguero.com.

The estimated delivery time for the Peninsula is between 48/72 h.

ROSA HIGUERO informs that orders are delivered through the Post Office or Envialia.

Payment Methods

The customer may pay the amount of his order by choosing any of the following ways. During the purchase process, you must indicate your choice:

Wire Transfer

With this form of payment we will indicate, at the end of the order, what is the account number where to make the deposit. It is important to indicate in the «concept» of the transfer the order number to speed up the process.

Once we have the confirmation from the bank, we will proceed to the order.

PayPal

We offer the possibility of purchasing using PayPal, at the end of the purchase process, you will automatically be redirected to the Paypal website so that payment can be made from your own platform.

The order will be made when the payment appears in our PayPal account.

Product Returns

In the event that the product is not in good condition and the causes attributable to it, are not a consequence of the client, he will have the right to return the product, informing ROSA HIGUERO of the reason for the return through any of the means provided in these purchase conditions, and at no cost to the customer.

ROSA HIGUERO agrees to assume the cost of the return and to return the product for a new one in accordance with conditions accepted at the time of sale.

To start a claim, you can contact ROSA HIGUERO by postal address: Estrada Barreiro Val 82, 15621 Cabanas, A Coruña, Spain, by email: rosa@rosahiguero.com, or by phone at the number: ( +34) 981 433 895.

Jurisdiction

Likewise, ROSA HIGUERO reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. ROSA HIGUERO has its registered office in A Coruña, Spain.

Last update: February 28th, 2020

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